IT Infrastructure Specialist

3 days ago

Columbus, Ohio, United States Leidos Full time
Job Description:

We are seeking a skilled IT Infrastructure Specialist to join our team at Leidos. The successful candidate will be responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.

The ideal candidate will have a strong background in systems and networking software, hardware, and protocols, with experience in multiple OS platforms, including Linux (CentOS, Red Hat, Ubuntu), Mac OS X, and Windows systems. They will also possess expert knowledge of security, storage, data protection, and disaster recovery protocols.

A key responsibility of this role will be to troubleshoot hardware and software errors, install and upgrade computer components and software, and manage virtual servers. Additionally, the IT Infrastructure Specialist will be required to maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.

The selected candidate will also be responsible for performing server administration tasks, researching event-log warnings and errors, and monitoring resources to ensure that systems architecture components work together seamlessly. They will also monitor device health using existing management tools and respond to hardware issues as they arise.

This is an excellent opportunity for a motivated and experienced IT professional to join a dynamic team and contribute to the success of our organization. If you are looking for a challenging and rewarding role, we encourage you to apply.

Responsibilities:

• Maintain, configure, and operate computer systems, network servers, and virtualization
• Troubleshoot hardware and software errors, install and upgrade computer components and software, and manage virtual servers
• Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Perform server administration tasks, research event-log warnings and errors, and monitor resources to ensure that systems architecture components work together seamlessly
• Monitor device health using existing management tools and respond to hardware issues as they arise
• Assist with troubleshooting to identify root cause and provide technical support when needed
• Perform routine and scheduled audits of all systems, including backups
• Implement Windows-based security, including user/group permissions, file/folder permissions, group policies, local security policies, etc.
• Provide technical support for new system validations and change management efforts
• Install and configure local area networks (LANs), wide area networks (WANs), and network segments and servers, such as file servers, VPN gateways, and intrusion detection systems
• Manage user accounts, credentials, permissions, access rights, storage allocations, and active directory administration
• Interact with customers and senior managers globally to handle service inquiries and problems
• Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements
• Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment, and process improvement initiatives
• Mentor junior team members

Qualifications:

• BS degree and 4-8 years of prior relevant experience or Master's degree with 2-6 years of prior relevant experience
• DoD 8570.11-IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP)
• Strong knowledge of systems and networking software, hardware, and protocols
• Working knowledge of virtualization, VMWare, or equivalent
• Expert knowledge of security, storage, data protection, and disaster recovery protocols
• Experience with or knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching
• Excellent customer service skills, complemented by an ability to listen to and interpret client requests
• Experience in multiple OS platforms with strong emphasis on Linux (CentOS, Red Hat, Ubuntu), Mac OS X, and Windows systems
• In-depth knowledge of the TCP/IP protocol suite, security architecture, securing and hardening Operating Systems, Networks, Databases, and Applications
• Experience with Tier 2 system administration
• Experience with Scripting/Automation
• Experience with server patch management methodologies
• Strong oral and written communications skills
• Track record of working effectively within a team and supporting peers toward improved processes and results
• Experience with support ticket management systems

Salary Range: $72,150 - $130,425

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