Product Manager

3 weeks ago


San Francisco, California, United States Super Full time
About Super.com

We're on a mission to help people maximize their lives, both as customers and employees. At Super.com, we believe that work should be more than just a job – it's an opportunity to unlock your potential and make a meaningful impact. Our team is passionate about creating products that help our customers experience all that life has to offer.

We're not just a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career, and our aim is to supercharge it through the people, work, and programs that fuel who we are.

About this role

We're seeking a highly skilled Product Manager to join our team. As a Product Manager, you'll be responsible for leading the development of our contact center solutions, working closely with cross-functional teams to deliver products that meet our customers' needs. You'll be the accountable owner for the product roadmap, working with the GM to craft a clear, aligned strategy that drives business outcomes.

Responsibilities

* Lead the development of our contact center solutions, working closely with engineering and design teams to deliver products that meet our customers' needs.
* Own the product roadmap, working with the GM to craft a clear, aligned strategy that drives business outcomes.
* Create and lead PRDs and experiments to drive product innovation and customer engagement.
* Partner with design, sales, ops, and analysts to gather insights and inform product decisions.
* Communicate product plans and progress to stakeholders, including executives, engineers, and designers.

Requirements

* 3+ years of experience in B2C product management or similar roles.
* Previous experience integrating SaaS services into product from 0 to 1 and 1 to 10.
* Excellent communication skills, with the ability to work with cross-functional teams and communicate product plans and progress to stakeholders.
* Data-driven analytical thinking, with the ability to back up statements with facts and examples.
* Ability to thrive in ambiguity, with a strong bias for action.

We offer

* Competitive salary packages, equity options, great benefits from day one, wellness budgets, as well as personal and team-level development budgets.
* Remote work options, with the flexibility to work from anywhere and at any time that suits you.
* Unlimited PTO, recharge days, travel discounts on SuperTravel, weekly UberEats credit, and annual company offsite.

About Super.com

We're a remote-first company, with a team that's passionate about creating products that help our customers experience all that life has to offer. We're committed to equal opportunity and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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