Barista - The Line Austin Hotel

2 weeks ago

Sandy Hook, United States The Line and Saguaro Hotels Full time
The Line Austin Hotel is seeking a dynamic Part Time Barista to join our team. As a Barista, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for our guests. Key Responsibilities:

• Greet every guest with a smile and maintain eye contact
• Maintain a professional demeanor at all times
• Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel
• Offer guests an enjoyable experience that conforms to the hotel's standards of excellence, professionalism, and friendliness
• Demonstrate advanced understanding and knowledge of the sequence of service, following this sequence for every guest
• Possess expert knowledge of the POS system to correctly and strategically communicate guest orders
• Demonstrate proficiency in barista work and all coffee and tea-related subject matter
• Responsible for receiving payment for all items ordered, correct cash handling, and gratuity distribution
• Take ownership of all service issues brought to your attention by guests
• Maintain an increased awareness of safety issues throughout the hotel
• Participate in scheduled departmental and administrative meetings as requested
• Adhere to all standards of operations, policies, and procedures, manuals, memos, and verbal instructions
• Be familiar with all safety and emergency procedures, including OSHA requirements

Core Competencies:

• High School diploma or general education degree (GED)
• Three (3) years related experience in hospitality or service industry preferred
• Strong communication skills
• Collaborative spirit
• Ethical Conduct
• Computer Proficiency: Microsoft Office, Opera PMS
• Positive Attitude
• Eye for Detail
• Problem-solving abilities

Compensation & Benefits:

The Line Austin Hotel offers competitive wages and benefits while fostering a diverse and inclusive work experience. We thrive in being a diverse work environment and consider all qualified applicants for employment without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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