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EHR Operations Specialist

2 months ago

Saint Paul Minnesota, United States Radias Health Full time
About the Role

We are seeking a highly skilled EHR Operations Specialist to join our team at Radias Health. As a key member of our Credible Team, you will play a critical role in supporting our electronic health record system and day-to-day operations.

Key Responsibilities
  • Develop and implement electronic health record domains for Radias Health, ReEntry House, and Carlson Drake House
  • Participate as a key member of the Radias Health Credible Team
  • Maintain and be responsible for tasks and projects assigned to Credible Team members
  • Understand, document, and create training tools for EHR features and workflows
  • Configure, build, and successfully implement Credible forms
  • Conduct Credible training during new hire orientation on a rotational basis
  • Manage the Radias Health Training Institute: provide administrative support for training set-up, communicate training details, and track employee attendance/completions
  • Assist in auditing and identification of errors and/or inconsistencies in execution of the EHR
  • Address and resolve Credible task tickets as assigned by the IT/Help Desk and Radias Health Credible Team
  • Partner with the Radias Health Credible Team in identifying EHR system issues and contributing to the resolution of those issues
  • Support the Assistant Director of Operations with tasks such as Stericycle management, COVID-related vaccination clinics, PPE, N95 Fit testing, MIIC, etc.
  • Assist the Assistant Director of Operations with project management and completion as needed
  • Review, analyze, and provide recommendations regarding current and new features of the EHR to the Credible Team
  • Provide training and support for Credible features/processes/workflows to staff as requested
  • Have a working knowledge of the data extraction and reporting module, Business Intelligence in Credible
  • Take part in webinars, trainings, and master the Mental Health Information System (MHIS). Bring forward and assist in carrying out requirements and expectations from DHS regarding MHIS
  • Understand and develop business workflows
  • Maintain competencies in software and websites for the agency's current electronic health record, DHS/MNITS, and electronic record retention (Global Search)
  • Handle confidential and non-routine information in a timely and professional manner
Requirements
  • Bachelor's Degree OR
  • High school diploma or equivalent with 3 years operational experience with electronic medical/health record system(s)
  • Administrative support experience
  • Preferred:
  • Experience with development and implementation of training material
  • Experience in healthcare or human services environment
Benefits
  • 4 weeks PTO first year of employment
  • Casual dress code
  • 12 holidays
  • Medical (complementary access to NICE healthcare, a free primary care), dental, vision, life insurance
  • Tuition reimbursement and Loan Repayment
  • Reimbursement for professional licensure fees
  • Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities
  • 403b retirement plan with an employer percentage match
  • Employer-paid short-term and long-term disability insurance
  • Bereavement and paid parental leave
  • Wellness program to support employee overall health and well-being
  • Mileage reimbursement
  • And more

Radias Health is proud to be a LGBTQIA+, anti-racist, all-inclusive, and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as protected veteran, status as a qualified individual with a disability, or any other protected class status.