Customer Experience Leader
3 weeks ago
This Store Operations Manager position is an exciting opportunity to join our team and take on a challenging role that requires strong leadership skills and retail experience. As a key member of our front-end operations team, you will be responsible for delivering exceptional customer experiences and maintaining high standards for store recovery.
Key Responsibilities- Execute Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
- Ensure all front-end policies and procedures are followed, achieving key performance indicators (KPIs) and managing teams to meet their role KPIs.
- Plan and lead the execution of class and in-store events according to Company programs.
- Lead omnichannel processes.
- Manage and execute shrink and safety programs.
- Assist with cash reconciliation and bank deposits.
- Support inventory processes, including Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed.
- Assist with new Team Member onboarding.
- Train, observe, and coach the customer experience team to achieve results, participate in performance management, and support Talent Development.
- Serve as Manager on Duty (MOD).
- Maintain a positive attitude and respectful demeanor, promoting commitment to the organization's vision and values.
- Interact with customers, helping locate products and providing solutions.
- Participate in truck unloading and stocking processes to ensure truck standards are met within budget.
- Manage and execute shrink and safety programs.
- Cross-train in Custom Framing sales and production.
- In select stores without a Framing Manager, lead custom framing solution delivery by planning and managing framing workload in partnership with the Store Manager.
We offer a competitive salary range of $55,000 - $65,000 per year, along with opportunities for career growth and development.
This is a physically demanding role that requires standing for extended periods, moving throughout the store, and lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Work environments include public retail stores with climate-controlled areas and some outdoor work. Frame shops contain glass cutters and heat presses. Work hours include nights, weekends, and early mornings.
Applicants must satisfy federal, state, and local legal requirements.
-
Customer Experience Associate
3 weeks ago
Hurst, Texas, United States Old Navy Full timeAre you looking for a sales role that combines customer service with fashion? As a Sales Associate at Old Navy, you'll play a critical role in helping customers find the perfect outfit while driving sales and meeting customer needs.Responsibilities:Create personalized shopping experiences for customersProcess transactions accurately and...
-
Customer Experience Ambassador
3 weeks ago
Hurst, Texas, United States Jan Schoulda - State Farm Agent Full timeCompany OverviewAt Jan Schoulda - State Farm Agent, we're dedicated to providing exceptional customer experiences and promoting State Farm's premier insurance and financial service products. Our agents are committed to empowering customers with comprehensive insurance options and fostering enduring relationships.
-
Customer Experience Associate
3 weeks ago
Hurst, Texas, United States Tillys Full timeAbout Our Company">Tillys is a premier retailer of casual lifestyle apparel, footwear and accessories for young people. We offer a unique and engaging shopping experience that combines fashion, music and art.">Job Description">We are seeking a talented Sales Associate to join our team at Tillys North East Mall. As a Sales Associate, you will be responsible...
-
Sales and Customer Experience Professional
2 weeks ago
Hurst, Texas, United States Men's Wearhouse Full timeAs a Sales and Customer Experience Professional at Men's Wearhouse, you'll excel in providing exceptional service to customers while consistently demonstrating benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals. The ideal candidate will build strong relationships with customers from greeting through post-sale...
-
Business Development Leader
2 weeks ago
Hurst, Texas, United States Gregorys Coffee - GC50 - North East Mall Full timeJob TitleStore Leader (GC50 - North East Mall)About UsGregorys Coffee is a family run company that puts people first. We're committed to providing an amazing guest experience for anyone who walks through our doors.About the JobWe're seeking a highly skilled Store Leader to join our team at Gregorys Coffee - GC50 - North East Mall. The estimated salary for...
-
Store Leader
2 weeks ago
Hurst, Texas, United States Sprouts Farmers Market Full timeAbout Sprouts Farmers Market">Sprouts Farmers Market is a vibrant and dynamic retailer that offers a wide range of fresh produce, meat, dairy products, and household items. As a leading health-focused grocery store chain, we strive to provide our customers with the highest quality products while maintaining a commitment to sustainability and community...
-
Checkout Experience Expert
2 weeks ago
Hurst, Texas, United States Wal-Mart Stores , Inc. Full timeJoin Our TeamWe are seeking a talented and customer-focused individual to join our team as a Cashier & Front End Services representative at Walmart. In this role, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same.Key ResponsibilitiesThe successful candidate will be responsible for:Providing...
-
Restaurant Experience Specialist
2 weeks ago
Hurst, Texas, United States Domino's Pizza LLC Full timeAbout the RoleThis position offers an exciting opportunity to work in a fast-paced restaurant environment. As a Customer Service Rep, you'll have the chance to develop valuable skills in customer service, teamwork, and problem-solving.RequirementsTo succeed in this role, you should possess excellent communication and interpersonal skills, be able to work...
-
Custom Clothing Consultant
3 weeks ago
Hurst, Texas, United States Men's Wearhouse Full timeAbout the JobWe are seeking a skilled and customer-centric Sales Associate to join our team at Mens Wearhouse. As a Sales Associate, you will play a key role in delivering an exceptional customer experience and driving sales growth.Key Duties and ResponsibilitiesConsistently demonstrate benchmark selling techniques for retail sales, custom clothing sales,...
-
Customer Service Associate
2 weeks ago
Hurst, Texas, United States Family Dollar Full timeAbout the Role:We are seeking a dedicated and customer-focused individual to fill the position of Customer Service Associate at Family Dollar.Main Responsibilities:Provide exceptional service to customers, ensuring their needs are met and exceeded.Greet customers and assist them with selecting merchandise, answering questions and providing...
-
Customer Support Specialist
2 weeks ago
Hurst, Texas, United States Domino's Pizza LLC Full timeAbout Us: Domino's Pizza LLC is a well-known company in the food industry, offering various job opportunities to individuals who want to work in a fast-paced environment. Our goal is to provide an exceptional customer experience and create a positive atmosphere for our customers.We are seeking a highly motivated individual to join our team as a Customer...
-
Customer Service Representative
3 weeks ago
Hurst, Texas, United States Texas Thrift Full timeAbout the Job:This role involves working as a Customer Service Representative at Texas Thrift. Key responsibilities include:Responding to customer inquiries and taking initiative to find answersHandling customer complaints in a professional mannerWorking effectively as part of a team to achieve sales targetsAbout the Company:Texas Thrift is a...
-
Custom Clothing Advisor
2 weeks ago
Hurst, Texas, United States Men's Wearhouse Full timeSales Associate Job DetailsThis role involves providing exceptional sales experiences for customers, building relationships through personalized service, and contributing to a visually appealing store environment. Key qualifications include excellent communication skills, a strong work ethic, and the ability to thrive in a fast-paced retail environment.About...
-
Customer Service Representative
2 weeks ago
Hurst, Texas, United States Domino's Pizza LLC Full timeCompany OverviewDominos Pizza LLC is a leading pizza delivery chain with a presence in numerous locations. As a Customer Service Rep, you'll be part of a dynamic team that strives to provide exceptional customer experiences.
-
Customer Service Manager
2 weeks ago
Hurst, Texas, United States Michaels Stores Full timeJob OverviewWe are seeking a highly motivated and experienced Customer Service Manager to join our team at Michaels Stores. As a key member of our front-end operations, you will be responsible for delivering exceptional customer experiences and driving sales growth.
-
Customer Service Ambassador
2 weeks ago
Hurst, Texas, United States Wal-Mart Stores , Inc. Full time**Become a Customer Service Ambassador at Wal-Mart Stores, Inc.**Location: HURST, TXJob Function: Retail Jobs Employment Type: Full & Part Time Position Type: Hourly Requisition:You play a vital role in shaping customer experiences when they leave our store. As a representative of Walmart, you're often the first and last person customers interact with.To...
-
Customer Service Representative
2 weeks ago
Hurst, Texas, United States Wal-Mart Stores , Inc. Full timeAbout the Role: As a sales associate, you will be the face of our company, providing exceptional customer service and ensuring that customers have a positive shopping experience. Your responsibilities will include maintaining a clean and organized sales floor, answering customer questions, and processing transactions accurately.What We Offer: In addition to...
-
Customer Service Representative
2 weeks ago
Hurst, Texas, United States Pilot Companies LLC Full timeCompany Overview: Langan Holdings LLC is a leading provider of innovative solutions in the retail industry. We offer a competitive salary and a range of benefits to our employees.We are looking for a motivated and detail-oriented Cashier to join our team. The successful candidate will have excellent customer service skills, the ability to work in a...
-
Fast-Casual Barbecue Team Leader
2 weeks ago
Hurst, Texas, United States Gecko Hospitality Full timeSenior Restaurant Manager OpportunityWe are seeking a seasoned Senior Restaurant Manager to join our team at Gecko Hospitality. The ideal candidate will possess strong leadership skills, a passion for excellence, and the ability to drive sales and create a positive customer experience.About the RoleThis is a senior leadership role within our organization,...
-
Customer Service Representative
2 weeks ago
Hurst, Texas, United States Spirit Halloween Full timeAbout Spirit Halloween: As a leading specialty retailer of seasonal merchandise, we're seeking highly motivated Sales Associates to join our team. At Spirit Halloween, you'll work in a fast-paced environment where no two days are ever the same. Your primary responsibility will be to provide exceptional customer service, ensuring that every guest leaves...