Senior Software Developer

1 day ago

Dallas, Texas, United States Southern Methodist University Full time
About the Position

This is an on-campus, in-person role that serves as a senior development resource on a technical team. The team is responsible for providing maintenance and custom development for the Blackbaud CRM (BBEC) software platform used by Development and External Affairs (DEA).

The successful candidate will provide input for development of technical and functional solutions architecture for new software customizations, development and testing of new customizations, technical and functional support of the BBEC application, and troubleshooting production problems.

Key Responsibilities
  • Technical Solutions Architecture Delivery: Provide assistance to the Team Lead to develop technical solution alternatives to efficiently use the tools and environments available.
  • System Software Development: Serve as a senior resource for all custom software initiatives, including web development, needed to support DEA business operations.
  • Technical / Application Support: Serve as a key DMS resource for analysis and resolution of all DEA production software issues.
  • Systems Analysis / Custom Software Application Design: Serves as consultant to BSAs and customers to analyze existing business processes and software capability.
  • Project Management: Responsible for daily entry of status information that includes work log, Estimate to Complete (ETC), and documentation regarding progress and issues using the DMS automated project tracking toolset.
  • Functional BBEC User Support: Participates with all members of the DMS team in monitoring/responding to requests for assistance from BBEC users via the BBEC Help Desk.
Requirements
  • Bachelor's degree required.
  • A minimum of seven years of work experience required.
  • Extensive experience in software development, experience working with large relational databases, and experience with analysis and documentation of business problems and development of solution alternatives is also required.
  • Experience with project management (estimating, tracking), preferred.
Knowledge, Skills and Abilities
  • Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies.
  • Must also demonstrate strong written communication skills.
  • A strong customer service orientation is essential.
  • Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions.
  • Must also have strong organizational, planning and time management skills.
  • Candidate must have a strong broad-based technical skill set, coding and troubleshooting expertise, and familiarity with software development methodology and best practices.
Preferred Qualifications
  • Experience with or knowledge of Blackbaud BBEC functionality, preferred.
  • Experience with Microsoft-based technical environments, desired.
  • Experience with Salesforce environment is a plus.
  • Experience or knowledge of advancement/fundraising business processes preferred.

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