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In-Office Primary Care and Virtual Inbox Management

1 week ago


Sacramento, California, United States Geisinger Full time
About Us

We are Geisinger, a healthcare organization dedicated to improving the health and well-being of our communities. We are seeking an experienced Advanced Practice Provider to join our team as an 'Inboxologist' at one of our Central Region family medicine clinics. As an Inboxologist, you will be responsible for proactively managing patient advice, management, and medication needs. This role requires thorough, complete, and timely responses to in-basket messages, complete actions, and outreaches to patients as necessary. Position will be a split role to support in-office primary care (60%) and virtual in-basket management (40%).

**Key Responsibilities**
- Performs procedures within the scope of practice of the nurse practitioner license.
- Communicates with collaborative physician, patient, PCP, and referring staff through telephone or other means of correspondence.
- Deploys strategies for effective management of in-baskets for supported providers by following best practice in-basket recommendations and demonstrating effective usage of cross-disciplinary resources.

**Requirements**
- At least 3 years' experience with managing patient panels in a family practice role: including chronic disease management, evaluation, and treatment of acute conditions, asynchronous response to patient messaging, digital inbox (in basket) management, and collaborative care with other practitioners.
- The successful Physician Assistant candidate will work under the responsibility and supervision of the physician and require completion of an ARC-PA (or predecessor organization) approved physician assistant program, current NCCPA certification or eligibility, and Pennsylvania State licensure.
- The successful Nurse Practitioner candidate will work in collaboration with the physician and have a certificate of completion from an approved program for Nurse Practitioners or be eligible to hold national certification that allows the NP to work with the patient populations and location settings associated with this position. Must be eligible for licensure as a nurse practitioner in the state of PA.