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Front of House Staff
1 week ago
Job Description
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- Warmly and graciously greet all guests upon arrival, making them feel welcome and valued.">
- Open the front door for guests when possible, demonstrating a commitment to excellent customer service.">
- Record guest names and number of people in party when immediate seating is limited, showing attention to detail and organizational skills.">
- Call out name and number of party when tables become available, keeping communication clear and efficient.">
- Accommodate special seating requests for guests whenever possible, showing flexibility and a willingness to go above and beyond.">
- Seat guests based on guest preferences and balancing of customer flow, utilizing problem-solving skills and adaptability.">
- Offer guests a menu and inform them of their server's name upon seating, providing a seamless and personalized experience.">
- Inspect table for proper presentation and completeness, ensuring high standards of quality and cleanliness.">
- Draw up customer receipts and perform cash outs comfortably, showcasing financial literacy and accuracy.">
- Relay messages to servers and bus persons as needed, demonstrating effective communication and teamwork.">
- Thank guests as they leave and invite them to return, fostering a positive and welcoming atmosphere.">
- Execute all opening and closing duties and assist other co-workers, contributing to a collaborative and supportive work environment.">
- Inform management of any issues or non-safe practices, maintaining a culture of transparency and accountability.">
Requirements and Qualifications
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- At least 15 years of age, meeting the minimum requirements for employment.">
- Previous restaurant experience preferred, but not required; we welcome candidates with transferable skills and a passion for customer service.">
- SUCCESSFUL CUSTOMER SERVICE EXPERIENCE REQUIRED.">
- FINANCIAL LITERACY IS ESSENTIAL.">
- ABILITY TO KEEP INVENTORY ORGANIZED IS A PLUS.">
- EXCELLENT BASIC MATH SKILLS AND ABILITY TO OPERATE A CASH REGISTER OR POS SYSTEM ARE MUST-HAVES.">
- BASIC COMPUTER-RELATED SKILLS ARE ALSO NEEDED.">
- PERSONAL APPEARANCE AND ATTITUDE MUST MEET THE HIGHEST STANDARDS.">
- ABILITY TO WORK ON YOUR FEET AT A HIGH ENERGY LEVEL FOR LONG PERIODS IS CRUCIAL.">
- STAMINA TO WORK 50+ HOURS PER WEEK IS REQUIRED.">
About Us
">Premier Catering and Events is committed to providing exceptional guest experiences in a fast-paced and dynamic environment. Our team members are the backbone of our operation, and we seek individuals who share our passion for delivering outstanding service and creating unforgettable memories.