Sales Associate

5 hours ago


Ann Arbor, Michigan, United States J. Jill Full time

About the Role:

The Sales Associate is a key member of our team, responsible for delivering exceptional customer service and driving sales growth. As a Sales Associate, you will be the face of J. Jill, providing a personalized shopping experience that exceeds our customers' expectations.

Key Responsibilities:

  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Drive sales growth by building relationships with customers, identifying their needs, and making product recommendations.
  • Maintain a thorough knowledge of J. Jill products, including features, benefits, and styling options.
  • Assist with visual merchandising, including floor set execution and ongoing re-merchandising of the store.
  • Contribute to operational excellence by participating in all operational functions, including marketing, product processing and replenishment, markdowns and promotions, store cleanliness and backroom organization.

Requirements:

  • Previous work experience in a retail environment, with a preference for Womens specialty retail experience.
  • Point of sale system and technical experience.
  • Connections within the community are a plus.
  • Passionate about fashion and the J. Jill brand, with a commitment to continually engaging with the brand.
  • Excellent communication skills, with a proven track record of sales and customer service skills.
  • Strong style, merchandising, and wardrobing skills.

About J. Jill:

J. Jill is a premier omnichannel retailer and nationally recognized Womens apparel brand, committed to delighting customers with great wear-now product. We offer a guiding customer experience through more than 280 stores nationwide and a robust e-commerce platform. Our success is guided by a culture that values the intrinsic art of creativity and the data science required to drive our future growth.


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