Bankruptcy Recovery Specialist

2 days ago


Dallas, Texas, United States Real Time Resolutions Full time
Job Title: Bankruptcy Analyst

At Real Time Resolutions, we are seeking a highly skilled Bankruptcy Analyst to join our team. As a key member of our operations team, you will play a critical role in maximizing recoveries of consumer accounts included in active or discharged bankruptcies.

Key Responsibilities:
  • Research and document bankruptcy case information to identify and pursue appropriation actions, such as filing proofs of claim or facilitating objections to adverse treatment through referral to outside counsel.
  • Quality control and process documentation of correspondence.
  • Update account information into our company's servicing system.
  • Monitor assigned queue and follow up accordingly.
  • Facilitate communication with debtor attorneys, bankruptcy trustees, or other parties via regular inbound or outbound calling.
  • Perform other duties and projects as assigned.
  • Handle a high volume of calls in a fast-paced environment and ensure customers are served in a timely manner.
  • Serve as the primary point of contact for customers, maintaining consistent communication and making required calls in a timely fashion.
  • Answer inbound/outbound calls.
Qualifications and Skills:
  • Bachelor's degree preferred; equivalent combination of education and experience may be substituted in lieu of degree.
  • 2-4 years of Mortgage or Bankruptcy experience highly preferred.
  • Fluency in Spanish is highly preferred.
  • Must be able to pass a criminal background check, drug screen, and credit check to client-required standards.
  • Ability to interface with debtors, debtor attorneys, court personnel, or other parties in a professional manner over the phone to drive resolutions.
  • Review, comprehend, and document bankruptcy court documents, including bankruptcy schedules, bankruptcy plans, and proofs of claim.
  • Follow procedural guidelines and take action based on analysis of bankruptcy case.
  • Effectively communicate findings, issues, and irregularities to management.


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