Experience Manager
4 days ago
Join the Marriott family and become a part of a legacy that spans over 90 years. As a Guest Experience Expert, you will be at the forefront of delivering exceptional service to our guests, ensuring their stay with us is nothing short of unforgettable.
About Us
Marriott International is a leading hospitality company with a portfolio of 30 brands across 130 countries. We pride ourselves on our commitment to excellence, innovation, and community engagement. Our team members are passionate about delivering memorable experiences for our guests, while also making a positive impact on the communities we serve.
Main Responsibilities:
- Anticipate and respond to guests' needs by developing a deep understanding of their preferences and expectations
- Execute tasks and activities efficiently and effectively, ensuring seamless delivery of services
- Collaborate with colleagues to achieve common goals and objectives, promoting a culture of teamwork and inclusivity
- Communicate effectively with guests, colleagues, and other stakeholders, ensuring clear understanding and alignment of goals and objectives
What We Offer
We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and holidays. Our team members also enjoy access to exclusive perks and rewards, such as discounts on hotel stays and travel, as well as opportunities for training and development.
Requirements:
- High school diploma or equivalent required; relevant work experience preferred
- No supervisory experience necessary, but willingness to learn and take on new challenges a plus
- Strong communication and interpersonal skills, with ability to work effectively in a fast-paced environment
- Ability to multitask and prioritize tasks, with strong attention to detail and organizational skills
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