Student Account Representative

1 month ago


Alliance, Ohio, United States University of Mount Union Full time
Student Account Representative

Under the supervision of the Student Accounts Manager, the Student Account Representative plays a vital role in the collection of student accounts and performs various tasks, including issuing student refunds and managing payment processes.

Key Responsibilities:
  • Collect and process student account payments
  • Issue student refunds and manage payment processes
  • Collaborate with the Student Accounts Manager to resolve account discrepancies
  • Provide excellent customer service to students and parents
Requirements:
  • Strong communication and interpersonal skills
  • Ability to work accurately and efficiently in a fast-paced environment
  • Basic knowledge of accounting principles and practices
  • Ability to maintain confidentiality and handle sensitive information

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