Medical Director of Operations Management

2 weeks ago


Hampton, Virginia, United States Concentra, Inc. Full time
Company Overview

Concentra, Inc. is a leading provider of occupational health services, dedicated to improving the health and well-being of America's workforce.

Salary

A competitive base salary with annual merit increase opportunities, complemented by a monthly medical director stipend, monthly RVU bonus incentive, and quarterly quality care bonus incentive.

Job DescriptionResponsibilities
  • Ensure quality and patient safety through the execution of clinical models across markets and service lines.
  • Manage key clinical and financial metrics, including PI's, CMP, case length, days to first recheck, specialist referral rate, and other disability management and referral pattern metrics.
  • Monitor and coach clinical outcomes, intervening in outlier cases.
  • Maintain clinical proficiencies in patient care and EMR/PM systems, coaching and filling in as needed.
  • Participate in risk management activities.
  • Drive patient and client experience/satisfaction metrics, such as TAT, NPS, NPER, ENPS.
Key Accountabilities
  • Develop and lead medical quality improvement programs.
  • Mentor clinicians on service delivery, managing difficult patients.
  • Work collaboratively with therapy and operations to ensure optimal support and workflows for treatment.
  • Build relationships with employers, payers, referral sources, networks, local communities, stakeholders to drive market growth.
  • Develop colleague success through all aspects of the talent life cycle.
Required Skills and QualificationsQualifications
  • Board Certified in an ABMS or AOA recognized specialty.
  • Current unrestricted medical license in state of jurisdiction.
  • Unrestricted DEA license for state of jurisdiction.
  • Medical degree (MD) or Doctor of Osteopathy (DO) degree from accredited institution.
Job-Related Experience
  • Minimum five years directly applicable experience, including relevant clinical and supervisory experience.
  • Preferred experience with physician management and occupational/preventive medicine consulting.
Benefits
  • Competitive compensation package.
  • Generous Paid Time Off package.
  • Five days of Paid CME Time annually.
  • Six Paid Holidays annually.
  • Medical Malpractice Coverage.
  • Tuition Reimbursement opportunity.
  • 401(k) with Employer Match.
  • Medical/Vision/Prescription/Dental Plans.
  • Life/Disability Insurance.
  • Colleague Referral Bonus Program.
  • Opportunity to teach residents and students.
  • Training provided in Occupational Medicine.


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