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System Administrator with Security Clearance
2 months ago
Transform technology into opportunity as a Systems Administrator with Network and Data Solutions Integrators (NDSI). A career in enterprise IT means connecting and enhancing the systems that matter most. At NDSI, you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
Role Overview:
As a Systems Administrator, you will collaborate with both on-site and remote users to coordinate site visits and upgrades. Your role will involve providing on-site and remote resolution support for trouble calls and delivering TIER 2/3 support for Unix/Windows workstations and servers, including web servers and network-attached storage devices.
Key Responsibilities:
- Manage desktop and server systems connected to local and wide area networks, including account monitoring and security.
- Support the implementation, troubleshooting, and maintenance of IT systems and infrastructure.
- Oversee day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices.
- Provide Tier 2 and Tier 3 problem identification, diagnosis, and resolution.
- Communicate status updates to agency management and internal customers.
- Install and configure operating systems and application software.
- Isolate and resolve hardware and software issues.
- Troubleshoot and maintain network components to enhance reliability and performance.
- Conduct software installations and upgrades, ensuring compliance with established policies.
- Maintain and manage multiple linked databases, focusing on security and data integrity.
- Perform routine and emergency maintenance of data center equipment.
- Coordinate scheduled preventive maintenance with impacted customers.
- Contribute to the development and testing of backup and recovery plans.
- Ensure systems comply with security guidelines using tools such as Retina and HBSS.
- Maintain operational and configuration standard operating procedures (SOPs).
- Verify system availability using existing enterprise tools.
Qualifications:
- Bachelor's Degree and 5+ years of relevant experience or an equivalent combination of education and experience.
- Security+ certification or DoD 8570 Level II equivalent required within 90 days of hire.
- Active TS/SCI clearance.
- Experience in UNIX, Windows, and/or Storage administration.
- Familiarity with trouble reporting and tracking systems.
- Ability to provide on-call support and respond to after-hour calls.
- Willingness to travel 0-20% to local area sites.
- Strong prioritization and execution skills in high-pressure environments.
Physical Requirements:
The employee must be able to lift/move/carry equipment as necessary (maximum 40 pounds).
Desired Skills:
- Experience in the imagery intelligence domain is a plus.
- Ability to create and modify scripts across various systems.
- Knowledge of customer processes and production systems is advantageous.
- General knowledge of database and network administration.
- Must possess a valid US passport.
