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Patient Access Team Member

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Tacoma, Washington, United States Conifer Health Solutions Full time

Conifer Health Solutions is committed to delivering exceptional patient care and administrative support in a fast-paced healthcare environment. As a Patient Access Team Member, you will play a vital role in ensuring seamless patient experiences from initial contact through discharge.

Key Responsibilities

  • Provide empathetic and professional interactions with patients, families, and staff members.
  • Collect and verify patient demographic information, insurance details, and financial obligations.
  • Collaborate with internal teams to coordinate scheduling, billing, and post-discharge care.
  • Employ advanced computer skills to accurately manage patient data and maintain confidentiality.
  • Participate in ongoing training and education to enhance knowledge and skills.

Essential Qualifications

  • High school diploma or equivalent required; some college coursework preferred.
  • 1-2 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a dynamic environment with frequent interruptions.