Shipping Operations Manager

1 month ago

San Antonio, Texas, United States Stratus Services Full time
Job Title: Shipping Supervisor

Job Summary:

The Shipping Supervisor is a critical role in our manufacturing environment, responsible for overseeing the daily operations of the shipping and receiving departments. This position requires strong leadership and organizational skills, with the ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.

Key Responsibilities:

  • Supervise and manage the daily operations of the shipping and receiving departments, including scheduling, assigning tasks, and monitoring team performance.
  • Ensure the accurate and timely shipment of custom-built signs and the efficient receipt and inspection of materials, meeting strict production deadlines and customer requirements.
  • Collaborate closely with production, quality control, inventory management, and procurement teams to ensure seamless coordination, communication, and material flow across departments.
  • Implement and enforce shipping and receiving procedures and best practices tailored to a manufacturing environment, continuously seeking ways to improve efficiency, accuracy, and reduce errors.
  • Train, mentor, and develop staff in both shipping and receiving areas, fostering a culture of teamwork, accountability, and continuous improvement in a hands-on manufacturing setting.
  • Monitor and maintain shipping and receiving equipment, ensuring that all tools and machinery are in good working condition and meet safety standards.
  • Prepare and maintain accurate records of all shipments and receipts, including tracking information, shipping costs, receiving logs, and any issues or discrepancies, particularly related to custom orders.
  • Troubleshoot and resolve any issues related to shipping or receiving, working proactively to prevent future occurrences, particularly in the handling of unique or custom-built signs.
  • Manage inventory levels for shipping and receiving supplies, ensuring that all necessary materials are available when needed to meet production and shipping deadlines.

Requirements:

  • High School Diploma or equivalent; additional training or certification in logistics, supply chain management, or a related field is a plus.
  • 3-5 years of experience in a shipping, receiving, or logistics role in a manufacturing environment, with at least 3 years in a supervisory capacity.
  • Strong knowledge of shipping and receiving procedures, freight management, inventory management, and relevant software systems, particularly in environments that handle custom-built or assembled products.

Skills and Competencies:

  • Excellent organizational and time-management skills, with the ability to prioritize tasks and manage multiple responsibilities in a fast-paced manufacturing environment.
  • Strong leadership and team management skills, with the ability to motivate and develop staff in a manufacturing setting.
  • Effective communication and interpersonal skills, with the ability to collaborate across departments and with external partners in a production-oriented environment.
  • Problem-solving skills, with the ability to troubleshoot and resolve issues efficiently, particularly in custom manufacturing scenarios.
  • Attention to detail, ensuring accuracy in all aspects of the shipping and receiving process, especially when handling custom or unique products.

Physical Requirements:

  • Ability to lift and move heavy packages and materials as needed in a warehouse and production environment.
  • Ability to stand, walk, and move for extended periods in a warehouse and manufacturing facility.

Stratus Services:

We are a leading brand implementation company, delivering versatile solutions for some of the nation's largest and most recognized brands. Our team of 1,100+ employees nationwide is dedicated to bringing our clients' brands to life, from exterior signage and interior branding to site refresh and remodel, and from energy and lighting to repair and maintenance solutions.

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