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Mental Health Case Manager

2 months ago

Delray Beach, Florida, United States South County Mental Health Center Full time
Job Description

The Case Manager - Intensive plays a vital role in the South County Mental Health Center's mission to provide exceptional care to adults with severe and persistent mental illness.

Key Responsibilities:
  • Client Care: Conduct thorough assessment interviews with clients to understand their needs and develop personalized care plans.
  • Accompany clients to and link them with community resources, such as housing agencies, social service organizations, and healthcare providers.
  • Counsel clients and their families on relevant clinical issues, providing education and support to promote mental health and well-being.
  • Perform regular home visits to monitor clients' progress and provide ongoing support.
Client Advocacy:
  • Advocate for clients by assisting with applications for services and communicating with providers to ensure timely access to care.
  • Coordinate care with psychiatrists, therapists, medication clinics, and external services to ensure comprehensive support.
  • Monitor treatment progress to ensure that needed services are provided in a timely manner.
Record Keeping & Administration:
  • Attend staff meetings to stay informed about center policies and procedures.
  • Document client progress, including progress notes, reviews, and reports, to maintain accurate records.
  • Develop comprehensive service plans that address clients' unique needs and goals.
  • Compose and type letters, correspondence, and other reports as needed.
  • Complete staff activity reports, PB2, and functional assessment rating scales to track progress and identify areas for improvement.
  • Achieve daily entries into the electronic medical record (EMR) system to ensure accurate and up-to-date client information.

Requirements:

  • BA/BS in Social Sciences (Social work, psychology, sociology, etc.) from an accredited college or university.
  • 1 year of experience working in mental health or a related field.
  • Valid FL driver's license.
  • PREFERRED EDUCATION & EXPERIENCE:
    • MA/MS in Social Sciences (Social work, psychology, sociology, etc.) from an accredited college or university.
    • 2 years of case management experience.
    • Case Manager Certification (CBHCM) - Florida.
  • Knowledge & Skills:
    • Familiarity with 65E regulations, Baker Act, and Marchman Act.
    • Ability to interpret and abide by confidentiality laws, abuse reporting guidelines, and client rights requirements.
    • Proven track record of abiding by a code of ethical and practice standards.
    • Basic counseling skills.
    • Case management skills.
    • Advanced communication skills, both written and verbal.
    • Excellent organizational and time management skills.
    • General typing and computer literacy skills.
    • Proficiency in educating adults on illness, medication compliance, community resources, money management, and basic life skills.
    • Experience with assessment and treatment planning.
    • Capability to handle verbally or physically aggressive clients.
    • Knowledge of psychiatric medication and community resources.