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Retail Sales Associate for University Merchandise

2 months ago


Pittsburgh, Pennsylvania, United States Carnegie Mellon University Full time

The Carnegie Mellon University Store is seeking a Retail Sales Associate to enhance our team. In this role, you will play a vital part in supporting the operations of the university store, which offers a variety of CMU-branded products, technology, art supplies, office essentials, and gifts. This position is ideal for individuals who thrive in a dynamic and diverse work atmosphere.

Key Responsibilities Include:

  • Engaging with customers in a retail setting to promote product sales.
  • Acting as a representative of the brand by providing general information and assistance to visitors and community members.
  • Exhibiting comprehensive product knowledge.
  • Delivering exceptional customer service, including making product recommendations, processing transactions, and managing customer flow.
  • Participating in physical inventory and ensuring accurate reconciliation.
  • Assisting in the creation and maintenance of merchandising displays.
  • Collaborating with student employees to ensure effective training and compliance with store policies.
  • Performing additional tasks as assigned.

We are looking for candidates who align with our values and support the university's mission through their work. The ideal applicant should possess strong attention to detail, outstanding customer service abilities, and a collaborative mindset. Key qualities such as adaptability, excellence, and enthusiasm are essential within the University Store. We value inclusion, teamwork, and cultural sensitivity, seeking a team member who can engage effectively with a diverse range of internal and external partners with integrity.

Qualifications:

  • High School diploma or GED.
  • 1-3 years of experience in retail and/or customer service is preferred.
  • Strong verbal and written communication skills.
  • Ability to stand for extended periods and lift up to 50 lbs.
Requirements:
  • Successful completion of a background check.
  • Pre-employment drug and alcohol screening.
  • Availability for occasional weekend shifts may be necessary.

Joining the CMU team provides access to a range of exceptional benefits for eligible employees.

Benefits include comprehensive medical, prescription, dental, and vision insurance, as well as a competitive retirement savings program with employer contributions. Employees can also take advantage of tuition benefits, generous paid time off, and observed holidays. Additionally, life and accidental death and disability insurance are provided.

Other perks include a complimentary Pittsburgh Regional Transit bus pass, access to a Family Concierge Team for childcare support, fitness center privileges, and more.

For a detailed overview of the benefits available, please explore our Benefits page.

At Carnegie Mellon, we value the complete profile of candidates when extending job offers. We consider the responsibilities of the role, your relevant work experience, and the knowledge gained through education and training. We appreciate your unique skills and the diverse perspectives you bring. Your journey with us is about more than just employment; it’s about finding the right fit for your professional development and personal goals.