Investigator VII

We are seeking a highly skilled Investigator VII to join our team at the Texas Department of Aging & Disability Services. As a key member of our Long-term Care Regulation team, you will play a critical role in ensuring the health and safety of residents in Texas long-term care facilities.

• Conduct on-site licensure inspections, complaint and incident investigations, and annual comprehensive surveys in facilities to determine compliance with federal and state health and safety regulations.
• Communicate clearly and accurately with others to provide, exchange, or verify information, answer inquiries, address issues, or resolve issues or complaints in Texas long-term care facilities.
• Conduct exit conferences with facility staff regarding findings and assist in developing a plan to correct deficiencies.
• Complete inspection or survey reports detailing deficiencies, recommended remedies, and narrative to support regulatory findings.
• Visit long-term care facilities to verify correction of previously cited regulatory violations.
• Perform quality assurance reviews of documents prepared by others.
• Develop and implement training for field investigators.
• Participate as a member of other teams within HHSC Long-term Care Regulation, including enforcement and quality assurance.
• Occasionally testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities.

• Knowledge of acceptable professional standards of resident care.
• Knowledge, ability, and skill in conducting high-level investigations.
• Skilled in conducting investigations to verify regulatory compliance.
• Ability to interpret and apply policies, procedures, and regulations.
• Ability to work independently and make appropriate decisions and regulation-based recommendations.
• Ability to operate personal computer-based programs and complete data entry and technically correct, error-free reports.
• Ability to multi-task and track multiple activities with competing priorities.
• Ability to complete a high-volume, deadline-driven workload.
• Ability to exercise professional judgment and reach sound decisions.
• Ability to use the computer for writing reports.
• Ability to integrate complex regulatory concepts, procedures, and processes.
• Ability to communicate effectively both orally and in writing.
• Ability to effectively present information to executive-level management.

As a member of our team, you will enjoy a competitive starting salary, excellent state benefits, including health insurance and retirement, and the opportunity to regularly travel to different facilities within a region.