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Home Appliance Service Specialist

2 months ago


Ellicott City, Maryland, United States Mr Appliance Full time
About the Role

We are seeking a skilled and detail-oriented Appliance Repair Technician to join our team at Mr. Appliance. As a key member of our service team, you will be responsible for providing exceptional customer service and delivering high-quality maintenance services for our customers' appliances.

Key Responsibilities
  • Diagnose and Repair Appliances: Use your technical expertise to diagnose and repair a wide range of home appliances and equipment.
  • Provide Cost Estimates: Accurately provide cost estimates for repairs and communicate effectively with customers to ensure they understand the services needed.
  • Communicate with Customers: Build strong relationships with customers by providing excellent communication and ensuring they are satisfied with the services provided.
  • Order Parts and Manage Inventory: Order parts and manage company materials efficiently to ensure timely completion of repairs.
  • Collect Payment: Collect payment for work performed and maintain accurate records.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is required.
  • Valid Driver's License: A valid driver's license and clean driving record are necessary.
Preferred Qualifications
  • Previous Experience: Previous experience in appliance repair is a plus.
What We Offer
  • No Nights or Weekends: We value work-life balance and do not require our technicians to work nights or weekends.
  • Paid Training: We provide comprehensive training to help you build a successful career as an Appliance Repair Technician.
  • Bonus and Incentives: We reward hard work with generous bonuses and incentive pay.
  • Company-Provided Perks: We provide a company vehicle and iPad to support your work.
  • Benefits: Health, dental, and vision benefits are offered after 90 days of employment.