Customer Service Technician
1 week ago
Brightspeed is seeking a skilled Customer Service Technician to join our team. As a Customer Service Technician, you will be responsible for installing, maintaining, and troubleshooting high-speed internet, video, and voice networks, including associated wiring and equipment.
Key Responsibilities:- Install and maintain high-speed internet, video, and voice networks
- Perform maintenance and repair on outside plant facilities
- Climb poles, use a shovel and pick to dig up and bury cable, work in utility access holes or controlled environmental vaults (CEV), and locate buried telephone cables
- Observe all safety rules and regulations
- Assist other technical personnel in the performance of their duties when requested
- Actively support sales and marketing related activities
- Direct customer-facing work and sales referrals
- High School diploma (or equivalent) or higher
- Ability to distinguish colors on facilities
- Ability to handle 28-foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
- Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
- Basic computer skills including MS Office applications
- Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
- Ability to work aloft (e.g. ladder)
- Ability to work outside in all weather conditions and at various hours of the day/night
- A valid driver's license and satisfactory driving record
- Positive and professional appearance and demeanor when communicating the company's products and services to our customers
- Accountability/dependability (on time and on load when scheduled and serve on call as needed)
- Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
- Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
- Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
- Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
- Prior experience as a customer-facing telecom operations technician
- Basic electricity training/certification or documented equivalent work experience
- ADSL installation/repair experience (self/full installs)
Brightspeed is a dynamic and innovative company that prioritizes hiring talent in the Charlotte area, whenever possible. We offer competitive compensation and comprehensive benefits, including a 401K plan with company match and a host of voluntary benefits. We also invest in technology that enables our entire team to stay connected and prioritize finding the best talent for the job, wherever they may be.
We are an Equal Opportunity Employer/Veterans/Disabled and are committed to diversity, equity, and inclusion. We believe that bringing our authentic selves to work makes everyone better as a result.
-
Customer Service Technician
2 weeks ago
Gettysburg, United States BrightSpeed Full timeJob Title: Customer Service TechnicianBrightspeed is seeking a highly skilled Customer Service Technician to join our team. As a Customer Service Technician, you will be responsible for installing, maintaining, and troubleshooting high-speed internet, video, and voice networks, including associated wiring and equipment.Key Responsibilities:Install and...
-
Customer Service Technician
1 week ago
Gettysburg, United States BrightSpeed Full timeJob Title: Customer Service TechnicianBrightspeed is seeking a skilled Customer Service Technician to join our team. As a Customer Service Technician, you will be responsible for installing, maintaining, and troubleshooting high-speed internet, video, and voice networks, including associated wiring and equipment.Key Responsibilities:Install and maintain...
-
Customer Service Technician
1 week ago
Gettysburg, United States BrightSpeed Full timeJob Title: Customer Service TechnicianBrightspeed is seeking a skilled Customer Service Technician to join our team. As a Customer Service Technician, you will be responsible for installing, maintaining, and troubleshooting high-speed internet, video, and voice networks, including associated wiring and equipment.Key Responsibilities:Install and maintain...
-
Customer Service Technician
7 days ago
Gettysburg, United States BrightSpeed Full timeJob Title: Customer Service TechnicianBrightspeed is seeking a highly skilled Customer Service Technician to join our team. As a Customer Service Technician, you will be responsible for installing, maintaining, and troubleshooting high-speed internet, video, and voice networks, including associated wiring and equipment.Key Responsibilities:Install and...
-
Customer Service Technician
4 months ago
Gettysburg, United States Brightspeed Full timeJob DescriptionJob DescriptionCompany DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of...
-
Customer Service Technician
2 weeks ago
Gettysburg, United States BrightSpeed Full timeJob Title: Customer Service TechnicianBrightspeed is seeking a highly skilled Customer Service Technician to join our team. As a Customer Service Technician, you will be responsible for installing, maintaining, and troubleshooting high-speed internet, video, and voice networks, including associated wiring and equipment.Key Responsibilities:Install and...
-
Customer Service Technician
3 weeks ago
Gettysburg, United States BrightSpeed Full timeJob Title: Customer Service TechnicianBrightspeed is seeking a highly skilled Customer Service Technician to join our team. As a key member of our team, you will be responsible for installing, maintaining, and troubleshooting high-speed internet, video, and voice networks, including associated wiring and equipment.Key Responsibilities:Install and maintain...
-
Automotive Customer Service Specialist
1 month ago
Gettysburg, United States Renn Kirby Gettysburg Full timeJob OverviewAutomotive Service Advisor position available at Renn Kirby Gettysburg. This role is ideal for individuals who excel in customer interaction and possess exceptional service skills.Role SummaryAs an Automotive Service Advisor, you will be responsible for welcoming customers, understanding their needs, and organizing appointments for our skilled...
-
Automotive Customer Service Specialist
1 month ago
Gettysburg, United States Renn Kirby Gettysburg Full timeJob OverviewAutomotive Service AdvisorRenn Kirby Gettysburg is looking for a dedicated Automotive Service Advisor who excels in customer interaction and has a passion for assisting clients with their automotive needs. In this role, you will be responsible for welcoming customers, understanding their requirements, and coordinating with our skilled service...
-
Automotive Customer Service Specialist
1 month ago
Gettysburg, United States Renn Kirby Gettysburg Full timeJob OverviewAutomotive Service Advisor at Renn Kirby Gettysburg is seeking a dedicated individual with exceptional interpersonal skills and a passion for customer satisfaction. In this role, you will be the first point of contact for our valued customers, assisting them in understanding their automotive needs and ensuring a seamless service experience.Key...
-
Environmental Services Technician
3 days ago
Gettysburg, Pennsylvania, United States WellSpan Health Full timeJob SummaryWe are seeking a skilled Environmental Services Technician to join our team at WellSpan Health. As an Environmental Services Technician, you will play a vital role in maintaining the cleanliness and safety of our hospital environment.Key ResponsibilitiesClean and disinfect patient rooms, offices, hallways, and other assigned areasDust and polish...
-
Environmental Services Technician
6 days ago
Gettysburg, United States WellSpan Health Full timeJob Title: Environmental Services TechnicianWellSpan Health is seeking a skilled Environmental Services Technician to join our team. As an Environmental Services Technician, you will play a vital role in maintaining the cleanliness and safety of our hospital environment.Key Responsibilities:Perform a variety of general cleaning tasks to maintain patient...
-
Customer Service Representative
1 month ago
Gettysburg, United States Renn Kirby Auto Group Full timeCustomer Service Representative Be the reason our customer's leave with a smile! As an Automotive Customer Service Representative at Renn Kirby Auto Group, you will be responsible for providing exceptional customer service experiences. This role requires strong communication skills and a friendly, professional demeanor. Responsibilities: Manage and respond...
-
Customer Service Representative
1 month ago
Gettysburg, United States Renn Kirby Auto Group Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeBe the reason our customer's leave with a smile!As an Automotive Customer Service Representative at Renn Kirby Auto Group, you will be responsible for providing exceptional customer service experiences. This role requires strong communication skills and a friendly, professional...
-
Customer Service Representative
2 weeks ago
Gettysburg, Pennsylvania, United States Halvik Full timeCustomer Service RepresentativeHalvik is a highly successful company that prioritizes its employees and customers. We are seeking a skilled Customer Service Representative to join our team.The ideal candidate will be responsible for communicating with customers through phone calls and online inquiries. They will provide excellent customer service, resolve...
-
Customer Service Representative
1 month ago
Gettysburg, United States Renn Kirby Gettysburg Full timeJob DescriptionJob DescriptionBe the reason our customer's leave with a smile!As an Automotive Customer Service Representative at Renn Kirby Auto Group, you will be responsible for providing exceptional customer service experiences. This role requires strong communication skills and a friendly, professional demeanor.Responsibilities:Manage and respond to...
-
Customer Service Representative
2 days ago
Gettysburg, Pennsylvania, United States Royal Farms Full timeCustomer Service Associate Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Royal Farms. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and supporting the overall success of our...
-
Customer Service Representative
1 week ago
Gettysburg, Pennsylvania, United States Halvik Full timeCustomer Service RepresentativeHalvik is a highly successful company that prioritizes people and innovation. We're seeking a skilled Customer Service Representative to join our team.We're committed to delivering exceptional IT-driven solutions that meet our customers' needs. As a Customer Service Representative, you'll play a vital role in communicating with...
-
Customer Service Representative
2 weeks ago
Gettysburg, Pennsylvania, United States Weis Markets Full timeWeis Markets **Job Summary** As a Customer Experience Associate at Weis Markets, you will play a key role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers. **Key Responsibilities** * Greet and assist customers in a friendly and professional manner * Operate front-end scanning equipment and cash...
-
Customer Service Representative
3 weeks ago
Gettysburg, Pennsylvania, United States Equity LifeStyle Properties Full timeWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Equity LifeStyle Properties in Gettysburg, Pennsylvania.Key Responsibilities:Provide exceptional customer service to guests and residents, responding to inquiries and resolving issues in a timely and professional manner.Process payments and deposits, ensuring accuracy...