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Automotive Service Consultant

2 months ago

Anchorage, Alaska, United States Kendall Dealership Holdings LLC Full time
Job Overview

Kendall Dealership Holdings LLC is a prominent family-owned automotive group in the Pacific Northwest, seeking a dedicated **Quick Lane Service Advisor** to enhance our service department. This role is situated in a dynamic environment, catering to a diverse clientele.

Benefits
  • Attractive compensation structure
  • Generous bonus incentives
  • Opportunities for career advancement
  • Competitive paid time off and personal leave
  • Discounts on parts, services, and vehicle purchases for employees and their families
  • Comprehensive Medical, Dental, and Vision coverage
  • Life insurance coverage
  • 401(k) retirement plan with Fidelity
  • Supplemental accident and illness plans
Role Responsibilities

The **Quick Lane Service Advisor** serves as the primary point of contact for customers in our service department. Key responsibilities include:

  • Engaging with customers to understand their vehicle service needs
  • Collaborating with technicians and sales personnel to recommend necessary repairs and maintenance
  • Ensuring accurate documentation of customer interactions and service history
  • Utilizing various communication channels to keep customers informed
  • Scheduling service appointments efficiently
Working Environment

This position primarily involves indoor work, with tasks performed on a PC, and requires standing or walking short distances during the shift. Frequent communication via telephone is essential.

Candidate Requirements

We are looking for individuals with strong customer service capabilities, effective multitasking skills, and a general understanding of automotive maintenance. A valid driver's license and a clean driving record are mandatory. If you thrive in a fast-paced and evolving environment, we encourage you to consider this opportunity.