Customer Service Liaison
6 days ago
At H&R Block, we're passionate about helping individuals and businesses achieve their financial goals.
We believe in creating a connected culture where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
We're committed to building strong relationships with our clients and associates, and we strive to make a positive impact in the communities we serve.
Job SummaryThe Receptionist will be responsible for providing exceptional customer service to clients, answering phone calls, and greeting clients in a personalized and friendly manner.
The ideal candidate will have experience working in a fast-paced environment, possess strong organizational and time-management skills, and be able to multitask effectively.
This role is perfect for someone who is passionate about delivering outstanding customer service and is looking for a challenging and rewarding opportunity.
Responsibilities- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients how they would like to be scheduled
- Help to ensure all clients needs have been met during service both in person, over the phone or virtually
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
H&R Block offers a comprehensive benefits package, including medical coverage, 401(k) retirement savings plan, and employee stock purchase plan.
We also offer a wellbeing program, BetterYou, to help you build healthy habits, as well as various discounts on everyday items and services.
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