We are seeking a highly motivated and results-driven Leasing Specialist to join our team at 11 Residential. As a key member of our leasing team, you will be responsible for matching future residents with their dream homes and delivering exceptional service to our valued residents.

Key Responsibilities:

• Perform all sales and leasing activities to achieve community revenue and occupancy goals.
• Greet, interact with, and qualify prospective residents.
• Initiate the process to screen prospective residents.
• Secure lease agreements.
• Conduct community tours, show apartment homes, and process applications.
• Follow up with future and new residents to ensure satisfaction in finalizing leasing decisions.
• Respond quickly and courteously to resident concerns and questions, and partner with the appropriate office or maintenance team members to resolve their concerns.
• Communicate lease expirations and facilitate lease renewals.
• Ensure physically appealing models/amenities.
• Assist with property marketing activities and resident events.
• Travel to different sites requiring assistance.
• May perform other duties as assigned.

Requirements:

• 1 year of experience in sales, hospitality, customer service, and/or leasing is required.
• Knowledge of apartment management laws and regulations at the federal, state, and local level is preferred.
• Excellent communication and interpersonal skills, with the ability to interact professionally.
• Proficient in using basic computer skills and technology, including previous experience with the Microsoft Office Suite, and the ability to quickly learn and adapt to new software systems and tools.
• High school diploma/GED required, a Bachelor's degree is a plus.
• Bilingual in English and Spanish is a plus.
• Ability to travel between the two properties on a regular basis.

Benefits:

• Medical, dental, and vision insurance coverages.
• Health savings account.
• 401(k) with a 4% company match.
• 30% Employee Rental Discount.
• Mileage Stipend for travelling positions.
• Paid Time Off – Vacation, Sick, and Paid Holidays.
• Exciting growth and development opportunities.

Physical Requirements:

• Perform work in a professional office environment.
• Must be able to use standard office equipment such as computers, phones, photocopiers, and fax machines.
• Regularly required to sit, and to move about the various work environments to train, monitor and ensure compliance with all company requirements.
• Verbally communicate with employees, co-workers and customers in person and by phone.
• Travel to various worksites that may require overnight stays, flights, and/or prolonged travel in a vehicle.

EEO Statement:

11 Residential is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.

Must be able to pass a criminal background check and drug test.