Maintenance Technician

3 weeks ago

Waltham, Massachusetts, United States HEI Hotels and Resorts Full time
About Us

Welcome to Embassy Suites by Hilton Boston Waltham, a leading hotel in Boston's High-Technology, Pharmaceutical, and Life Sciences Belt. Our hotel is strategically located along Route 128 and Highway 95, offering easy access to downtown Boston and Logan International Airport.

We pride ourselves on providing an approachable, upscale experience for our guests, with a focus on best-in-class customer service. Our team members enjoy a diverse range of benefits, including discounted hotel rooms at Hilton and HEI hotels, as well as opportunities to participate in community events through our Make a Difference Committee.

Job Summary

We are seeking a skilled Maintenance Technician to join our team. As a Maintenance Technician, you will be responsible for maintaining all building-related systems and the building envelope to ensure the safety of our guests, associates, and vendors.

Responsibilities
  • Assist with preventative maintenance and complete report work orders to maintain the hotel and keep the product quality standard.
  • Perform preventative maintenance assignments on a scheduled basis, including room care.
  • Assist in checking electrical systems, including air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement.
  • Assist in checking and making routine repairs and assist on major repairs of all hotel equipment, including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools, and general plumbing systems and fixtures.
  • Service the hotel's pool, including adjusting chemicals and cleaning filters, and completing maintenance request forms and record logs.
  • Maintain the building exterior and curb appeal, including snow removal, lawn care, painting, and gardening.
  • Refurbish furniture and fixtures within guest rooms, including cabinets, tables, chairs, doors, windows, and counters, and paint and finish furniture and fixtures as needed.
  • Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.
Requirements
  • Vocational schooling, military training, certification, and/or experience in building-related trades, including HVAC, Electrical, Plumbing, and Carpentry.
  • Hotel experience preferred.
  • Climbing, reading, standing, walking, and routinely lifting 25 lbs to 50 lbs, with or without reasonable accommodation.
  • Ability to receive instructions and communicate progress of work assignments.
  • Effective verbal and written communication skills, with the ability to adapt communication style to suit different audiences.
Benefits

We offer a comprehensive benefit program that includes competitive Medical and Dental programs through Anthem Blue Cross Blue Shield, Vision insurance programs through EyeMed, and a 401(k) Savings Plan with matching funds. We also provide pet insurance through the ASPCA and discounts through our 'YouDecide' and Hotel Room Discount programs.

We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer, committed to providing a diverse and inclusive workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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