Insurance Operations Specialist
2 weeks ago
We are one of the largest independent insurance agencies in California, dedicated to providing exceptional service to our clients. Our commitment to innovation and customer satisfaction sets us apart from other agencies.
Job Description:
The Commercial Lines Customer Service Representative is a critical role that requires a thorough understanding of commercial insurance products and strong relationship-building skills. This position involves handling inquiries, processing policy changes, and managing renewals for commercial insurance clients.
Responsibilities:
* Respond to client inquiries via phone, email, and in-person, providing information and assistance related to commercial insurance policies.
* Process policy changes, endorsements, and renewals accurately and efficiently.
* Guide clients through the claims process, providing support and follow-up to ensure timely resolution.
* Coordinate with claims adjusters and underwriters as needed.
* Ensure compliance with company policies and regulatory requirements.
Requirements:
* A bachelor's degree in business, finance, or a related field is preferred.
* Previous experience in commercial insurance, customer service, or a related field is highly desirable.
* Strong understanding of commercial insurance products and coverage.
* Proficient in using insurance software and Microsoft Office Suite.
Estimated Salary: $65,000 - $80,000 per year
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