Social Services Professional

3 weeks ago


Boise, Idaho, United States St. Luke's Health System Full time

Job Summary:



We are seeking a skilled Patient Relations Specialist to join our team at St. Luke's Health System. This role will play a critical part in facilitating timely and appropriate grievance reviews, collaborating with Risk Management, and maintaining accurate documentation.



About the Role:


  • Facilitate timely and effective grievance reviews, referring complex cases to higher-level staff as needed.
  • Collaborate with Risk Management to investigate and respond to clinical care grievances.
  • Maintain accurate documentation and perform basic data analysis.
  • Develop and maintain strong relationships with Medical Staff, Clinical and Non-Clinical Leadership, and patients.
  • Provide consultation and support to internal stakeholders in resolving complex situations.


Requirements:




  • Education: Bachelor's degree or equivalent experience.
  • Experience: 1 year of relevant experience in patient relations, social work, or a related field.


What We Offer:




  • Competitive salary and benefits package.
  • Opportunities for growth and professional development.
  • A supportive and collaborative work environment.
  • St. Luke's Health System is an equal opportunity employer.


About St. Luke's Health System:



St. Luke's Health System is a leading healthcare provider in Idaho, committed to delivering high-quality patient care and promoting a culture of excellence and compassion.



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