Operations Team Member
3 weeks ago
The Sports Facilities Companies is a premier sports, recreation, and entertainment destination focused on improving the health and economic vitality of communities nationwide. We are seeking a skilled Operations Team Member to join our team at Kentucky Sports Factory in Madisonville, KY.
Job Summary:This is a part-time non-exempt position responsible for providing quality program experiences to participants while ensuring a safe and efficient facility environment. The successful candidate will be an active member of the conversion/changeover process before, during, and after events.
Main Responsibilities:
- Provide exceptional customer service to guests and staff
- Respond promptly to guest concerns and direct to appropriate management for resolution
- Enforce facility policies and procedures
- Assist other departments as needed
- Setup and take down of indoor courts and outdoor fields, staging, risers, and other event-related items
- Ensure correct equipment is available for all games
- Monitor play areas including turf and courts
- Keep supervisor informed of issues and updates
- Respond to incidents, accidents, injuries, and altercations
- Complete and file corresponding paperwork as necessary
- Assist with daily maintenance and upkeep of facility
- Assist with parking, to include directing customers to parking spots, collecting parking fees, etc.
To be successful in this role, you must possess excellent communication skills, both verbal and written, and be able to maintain focus in a high-volume, fast-paced environment. You should also have a strong commitment to safety and the well-being of others.
Physical Demands:
- Lift 40-50 pounds waist-high
- Stand for extended periods
- Work indoors and outdoors year-round
- Work independently in a busy environment
- Comply with safety and health code standards
We offer a competitive hourly rate of $12-$15 per hour, depending on experience.
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