Account Representative State Farm Agent Team Member

3 weeks ago


Ponca City, Oklahoma, United States Skyler Conway - State Farm Agency Intern Full time

Benefits:

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Agency Description:

Are you a customer-focused individual who enjoys working with the public? If so, working for a State Farm independent contractor agent may be the ideal career for you. State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description:

As a Customer Service Liaison for State Farm Agency Intern, you will play a vital role in our daily business operations and customers' success. You will grow our office through meaningful client relations and act as a liaison between customer needs and State Farm departments. You will improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities:

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Promote successful and long-lasting customer relations.

Qualifications:

Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) is preferred.

Experience in managing client relationships is preferred.

Interest in marketing products and services based on customer needs.

Excellent communication skills - written, verbal, and listening.

Dedicated to customer service.

Able to anticipate customer needs.

Able to effectively relate to a customer.



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