Client Support Expert

2 weeks ago


Easton, Pennsylvania, United States Joshua Tree Experts Full time
Job Description: Joshua Tree Experts is seeking an experienced Customer Service Representative to join our team. As a Customer Service Representative, you will interact with clients by addressing inquiries and resolving complaints. You will maintain client accounts and record of client interactions with details of inquiries, complaints, or comments.

Key Responsibilities:
  1. Develop and maintain strong relationships with clients to ensure their satisfaction.
  2. Manage client accounts and records of client interactions with details of inquiries, complaints, or comments.
  3. Collect and enter services for new and existing clients.


Requirements:
  • Excellent persuasion and problem-solving skills.
  • Ability to remain professional and courteous in adverse situations.
  • Proficient computer skills with the ability to learn new software.
  • High School Diploma or GED.
  • Minimum 1 year experience in customer service.
  • Experience in Green Industry is preferred.


Compensation: The salary for this position is $50,000 - $65,000 per year.

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