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Key Responsibilities
- Provide in-depth information about insurance products and services to clients.
- Assist clients with policy applications and renewals, ensuring seamless transitions and timely resolutions.
- Respond promptly to client inquiries, addressing their concerns and needs in a professional and courteous manner.
- Maintain accurate and up-to-date records of client interactions, ensuring compliance with regulatory requirements.
- Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients.
- Strong analytical and problem-solving skills, with the ability to multitask and prioritize tasks effectively.
- Experience in customer service or sales, with a proven track record of success in a similar role.