Catering Delivery Driver

2 weeks ago

Needham, Alabama, United States Unavailable Full time
Job Summary

We are seeking a highly skilled Catering Delivery Driver to join our team at Unavailable. As a Catering Delivery Driver, you will be responsible for ensuring customer satisfaction by operating the catering department with the highest level of quality service and achieving expected sales goals.

Key Responsibilities
  • Handle each customer sales transaction in a courteous, friendly manner, extending a sincere, pleasant greeting and thanking the customer when the transaction is completed.
  • Commit to the "Golden Rule" and work with other associates to build a strong catering team.
  • Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
  • Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service, and thank customers in a prompt, courteous, friendly, and business-like manner.
  • Coordinate orders with catering sales clerks and stay in constant contact with them in case of problems with deliveries or delivery times.
  • Work efficiently and at an acceptable pace to ensure timely deliveries.
  • Effectively control proper storage and shipping of orders, limiting shrink and damaged goods.
  • Ensure proper customer service at time of delivery and practice proper "on location" customer service.
  • Responsible for notifying management of customer complaints, security problems, and product problems.
  • Practice the "Cleaner's Creed" to help keep the delivery van neat, clean, and organized.
  • Coordinate equipment cleaning and storing.
  • Keep maintenance records of gas and service.
  • Follow proper hand washing, food storage, and handling procedures.
  • Maintain a neat personal appearance, including proper uniform and dress code.
  • Be safety conscious and correct any unsafe conditions observed, following the rules of the road.
  • Exercise proper safety practices when lifting or moving product or using equipment.
  • Operate and clean department equipment and tools.
Requirements
  • Must be 21 years of age.
  • Must have a valid Massachusetts driver's license.
  • Driving record will be reviewed annually.
  • Will be subject to substance testing.
  • Background check.
  • In some locations, a CORI check will be required.
  • Must be well-groomed and customer-oriented.
  • Must demonstrate the capability to interact with customers.
  • Possess the ability to handle multiple orders and deliveries on a daily basis within a structured time frame.
  • Must be able to read and write English and have the ability to speak, understand, and follow English instructions.
Working Conditions

This position involves working in a retail grocery location, with exposure to inside and outside environments, as well as varying temperatures and humidity levels.

The employee will be required to stand, walk, and sit for extended periods, as well as lift, carry, push, and pull objects weighing up to 300 pounds. The employee will also be required to climb, bend, and balance, as well as handle and finger objects.

The employee will be exposed to loud noise, twisting of the back and neck, slippery and cluttered floor surfaces, and hazardous cleaning solutions.

The employee will be required to work varied schedules, including days, evenings, weekends, and holidays.

The employee will be required to operate a catering delivery van, cell phone, and GPS.

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