Insurance Customer Service Representative

3 weeks ago


Murrieta, California, United States Farmers Insurance Full time
Job Summary

We are seeking a highly skilled and customer-focused Insurance Customer Service Representative to join our team at Farmers Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, processing policy change requests, and maintaining knowledge of our products and services.

Key Responsibilities
  • Handle incoming calls from customers in a professional and courteous manner.
  • Process policy change requests and ensure accurate and timely completion.
  • Follow up with customers to ensure satisfaction and address any inquiries or concerns.
  • Assist existing customers with product and service questions, providing information about other products and services as needed.
Requirements

To be successful in this role, you must currently hold a Property & Casualty License or a Life & Health License. We will provide study material for candidates who do not currently hold an insurance license. Additionally, you must possess strong communication skills, both verbal and written, as well as computer skills, including Microsoft Office, Windows, and Internet. Quick learners and team players are highly valued in this role.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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