Medical Support Specialist

3 weeks ago

Downingtown, Pennsylvania, United States Patient First Full time

At Patient First, we are seeking a highly skilled and dedicated Medical Assistant (Phlebotomist) to join our team in the Downingtown, PA area. Our center provides a friendly work environment that promotes a team-oriented philosophy.

The responsibilities of this role include, but are not limited to:

  • Locating patients, obtaining accurate vital signs, triaging patients, assessing patients' medical condition, and preparing patients for physicals and medical treatment by Physicians and Nurses;
  • Understanding and using the electronic medical record system;
  • Ordering lab, x-ray, and medical supplies as directed;
  • Notifying the Nurse and/or Physician when the patient is ready for exam while communicating symptoms and relaying questions about lab or x-ray needs;
  • Assisting Nurses and Physicians with various forms of patient treatment and care;
  • Handling Physician and Nurse requests with respect and in a timely manner;
  • Performing lab duties as assigned;
  • Performing phlebotomy procedures;
  • Sterilizing and setting up instruments;
  • Receiving and storing supplies; restocking treatment rooms as needed;
  • Reporting to the Charge Nurse before leaving at the end of the shift;
  • Following ancillary guidelines as deemed necessary by the Charge Nurse, Nurse Supervisor, DMS, and Physician;
  • Adhering to established policies and procedures;
  • Maintaining cleanliness of the treatment area and completing biological cleanup in accordance with OSHA guidelines and other maintenance assignments as directed;
  • Washing, drying, folding, and restocking laundry; maintaining the cleanliness of the washing machine and dryer lint trap;
  • Attending staff meetings as scheduled by the Nurse Supervisor or DMS;
  • Operating, using, and maintaining medical and office equipment as trained;
  • Completing assigned checklists and Policy Manager tasks within the assigned shift;
  • Being available to assist as needed, as breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations;
  • Fostering teamwork and ensuring a positive and professional atmosphere;
  • Providing positive, warm, and friendly service in all interactions;
  • Understanding and performing all duties as assigned.

Requirements include:

  • Must be 18 years of age or older;
  • Minimum typing experience;
  • High school graduate or equivalent;
  • Minimum of one year of clinical experience in a hospital or physician's office preferred;
  • Ability to hear pages, bells, and phone system;
  • Ability to sit, stand, and walk for long periods of time (possibly 4 to 7 hours at a time);
  • Ability to lift up to 50 pounds;
  • Ability to attend scheduled CPR classes and code drills;
  • Ability to prioritize and multitask;
  • Willingness to work at any center due to a staffing or center emergency or reduction of work.

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