Claims Supervisor

At Jobot, we're seeking a seasoned Claims Supervisor to lead our claims handling team. As a key member of our organization, you'll oversee the daily operations of our claims department, ensuring all claims are processed accurately and efficiently.

• Manage a team of claims handlers, providing guidance, training, and support as needed.
• Conduct thorough investigations into complex claims, using your analytical skills to determine liability and assess damages.
• Implement and maintain robust risk management strategies to minimize the company's exposure to claims.
• Liaise with other departments, insurance companies, and legal representatives as necessary.
• Ensure compliance with all relevant laws and regulations, as well as company policies and procedures.
• Continually review and refine the claims handling process to improve efficiency and customer satisfaction.
• Prepare and present reports on claims activities and trends to senior management.

• A minimum of 5+ years of experience as a Regional Claims Supervisor, Claims Manager, or similar role in the insurance industry.
• Extensive knowledge of claims handling and risk management processes.
• Proven experience in conducting detailed investigations and making sound judgements.
• Strong leadership skills, with a track record of managing and developing high-performing teams.
• Excellent communication and negotiation skills.
• The ability to work under pressure and meet tight deadlines.
• Proficiency in using computer software relevant to the role, such as claims management systems and data analysis tools.
• A bachelor's degree in business, finance, or a related field. A professional certification in claims management or risk management would be a plus.