Automobile Center Store Associate

4 weeks ago


Duluth, Minnesota, United States Sam's Club Full time
Job Summary: We are seeking a highly skilled and motivated Tire & Battery Center Technician to join our team at Sam's Club. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, ensuring the efficient operation of our tire and battery center, and collaborating with other associates to meet the needs of our members.

Key Responsibilities:
  • Customer Service: Provide safe and efficient service to customers in both the sales and service areas of the department.
  • Tire and Battery Expertise: Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
  • Team Collaboration: Collaborate with team members to fulfill sales and service requests, educate other associates on tools, tasks, resources, and mentor new technicians.
  • Technical Skills: Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement.
  • Ownership: Communicate equipment, tools, and supplies needs to TBC Lead, track and monitor returns and special orders, operate cash registers, process transactions, and maintain accurate inventory, audit, safety, and compliance standards.
  • Talent Ambassador: Be a brand advocate by valuing the member's experience in the TBC area and modeling high-quality service and products.
  • Compliance: Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.

What We Offer:
  • Competitive Pay: We offer competitive pay as well as performance-based bonus awards.
  • Benefits: Health benefits, financial benefits, paid time off benefits, and other benefits.
  • Education Benefits: Live Better U, a company-paid education benefit program for full-time and part-time associates.

Requirements:
  • Valid Driver's License: Must have a valid state-issued driver's license.
  • Age: Must be 18 years of age or older.

Preferred Qualifications:
  • Auto Service Industry Experience: Experience in the auto service industry.
  • Retail Experience: Retail experience.


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