Telemedicine Medical Assistant

3 weeks ago


Concord, New Hampshire, United States ClearChoiceMD Full time
About ClearChoiceMD

ClearChoiceMD Urgent Care is a patient-focused organization with a strong emphasis on teamwork. Our mission is to provide excellent, expedient care to the community, from infant to elders, school to industry, and everywhere in between.

Job Summary

We are seeking an experienced Medical Assistant to join our telemedicine team. As a Telemedicine Medical Assistant, you will play a critical role in providing high-quality patient care and support to our patients.

Key Responsibilities
  • Conduct assessments of patients based on the reason for their virtual visit
  • Provide assessments to providers before passing patients off to be seen by the provider
  • Coordinate patient care or records with other center locations when necessary
  • Instruct and educate patients about their concerns, discharge paperwork, or other questions as appropriate for the position
  • Provide accurate and timely documentation to staff, insurance carriers, and employers
  • Maintain patient records for clinical, physician, and billing use
Requirements
  • 1-3 years of customer service experience
  • 1-3 years of Medical Assistant, EMT, or LPN experience preferred
  • Some experience with patient intake or medical billing preferred
  • Experience with Experity preferred, but not required
  • 1-3 years of Telemedicine experience is a plus
  • Bilingual in Spanish is a plus
  • Proficient in MS Office programs such as Word, Excel, and SharePoint
  • Demonstrated good judgment, initiative, and patient interaction skills
What We Offer
  • Outstanding benefits, including medical, dental, vision insurance, and company-paid short-term disability and life insurance
  • 401(K) with no waiting period and fully vested match
  • Insurance options for employees and dependents
  • Paid time off plan
  • Discounted tickets for performances and amusement parks
  • Reduced insurance offerings and other voluntary benefits

We are an Equal Opportunity Employer and welcome applications from qualified candidates. If you are looking for a challenging and rewarding career in a team-oriented culture, we encourage you to apply.



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