Healthcare Support Specialist
4 weeks ago
Hennepin Healthcare is seeking a Certified Nursing Assistant to join our team. As a key member of our patient care team, you will provide high-quality care to our patients, working closely with our nursing staff to ensure the best possible outcomes.
Responsibilities- Assist patients with activities of daily living, including hygiene, grooming, and bathing
- Respond to patients' call lights in a timely manner, identifying patient needs and providing appropriate responses or communicating needs to the nursing team
- Perform intentional rounding in collaboration with the RN
- Take and record patients' vital signs as prescribed by nursing protocol or physician order
- Measure and record patients' intake and output according to established protocol and order
- Conduct point-of-care tests as assigned and/or delegated
- Communicate any changes or pertinent information related to patients' physical appearance and attitude, I & O, vital signs, and point-of-care testing to the nurse, recording which nurse was notified for all abnormal results
- Keep patient rooms neat, clean, and orderly, changing bed linen as scheduled and as needed
- Escort patients on foot or transport patients on carts, beds, or in wheelchairs
- Procure and stock equipment and supplies, ensuring that equipment is operable and clean
- Greet and relay information to appropriate staff, physicians, or family members
- Take inventory of patients' belongings and valuables, documenting and securing them
- Collect specimens using clean technique and label them appropriately
- Dispose of trash, linens, and supplies in an appropriate manner
- Ensure patient and supply rooms are properly stocked, with linen covered
- Support unit and medical center compliance with regulatory standards, customer service, and other initiatives
- May perform various technical procedures after training, competency validation, and upon delegation from a Registered Nurse, such as maintaining oxygen equipment, performing oral suctioning, routine incision care, providing skin care, applying and changing non-sterile dressings, applying warm and cold compresses or non-prescription topical creams/ointments, 12-lead EKGs, phlebotomies, and discontinuing IVs, saline locks, and foley catheters
- Record actions in the EHR
- Perform clerical duties in EHR, answer phones, and triage calls appropriately
- Current certification on the Minnesota Nursing Assistant Registry upon hire (maintenance of certification/registry is not required after hire)
- Completion of one semester of clinical rotation within an accredited nursing program
- Enroll in and successful completion of the Hennepin Healthcare-determined Nursing Assistant program
- 6 months of acute nursing assistance experience
- High school graduate or equivalent
- Basic Life Support
- Training/equivalent experience as a nursing assistant, CNA, or EMT
- Current student (enrolled) in a 4-year RN program
- Experience with EPIC and/or similar electronic health record system
- One year Nursing Assistant experience in a similar (hospital) setting
- Knowledge of basic medical terminology
- Basic computer knowledge
- Ability to work cohesively and respectfully with a diverse workforce and patient population
- Ability to prioritize, organize, and communicate with multidisciplinary staff
- Ability to adapt to sometimes rapidly changing and unpredictable situations
- Ability to read and follow written instructions, understand and communicate verbal and written information
- Ability to perform job duties that meet departmental performance expectations as well as HCMC standards related to quality, accuracy, productivity, patient & family-centered care, customer service, etc.
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