Fraud Risk Analyst
6 days ago
Job Summary
The Fraud Risk Analyst role at Bank of America involves utilizing advanced analytical techniques to minimize loss exposure and negative impacts on the customer experience. Key responsibilities include leveraging multiple systems such as Excel, SAS, SQL, Tableau, and other relational databases to provide analytical support on strategies and ensure goals are met.
This position is responsible for evaluating data to assess potential fraud risk and creating mitigation strategies. As a Clientside Fraud Protection Policy Analyst, you will capitalize on your fraud knowledge and strategic thinking to solve business challenges and identify opportunities for improvement.
The Account Takeover and Device Policy and Strategy team focuses on identifying criminals posing as customers who are intentionally trying to steal from the bank and deceive clients into providing access to their accounts. In this role, you will spend time analyzing complex problems to effectively manage an evolving fraud attack environment.
You will develop sophisticated defenses designed to minimize the impact to good customers while maximizing fraud loss avoidance. Your work will involve collaborating with multiple partner organizations and representing the team as a subject matter expert.
Main Responsibilities:
- Analyzing large sets of raw data to recommend ways to help the business achieve desired outcomes and make informed business decisions.
- Defining, gathering, analyzing, and interpreting data using applications and technologies to forecast future trends and communicating results and predictions to leaders and partners.
- Developing effective monitoring and oversight to identify and mitigate Account Takeover risk.
- Working closely with Account Takeover Strategy across Deposit, Digital, and Card products to understand limitations, identify synergies, and opportunities for improvement.
- Conducting investigation and root cause analysis of major fraud losses and emerging trends with focus on preventing recurrence.
- Utilizing portfolio trends to propose strategy and policy changes within segmentation structure to produce optimal results.
- Providing project scope leadership including fraud requirements, testing, and development of strategies.
- Expertise in risk/reward trade-off.
Requirements:
- 5+ years in Fraud Prevention, Strategy, Risk, Policy, Operations, or a combination.
- Experience with multiple products such as Digital (Zelle, ACH, Wires), Deposit (DDA, Checks), Cards (Credit and Debit).
- Proficient in Fraud Management tools used by operations to work alerts and identify Fraud Risk (e.g., Flash, BASS, Lexis Nexis).
- 2 years of experience in data analysis.
- Intermediate Excel and PowerPoint capability.
- Ability to identify opportunities for improvement and work autonomously with minimal direction.
- Ability to work in a fast-paced, dynamic environment.
Compensation and Benefits:
$105,000 per annum + benefits package
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