Customer Service Ambassador

6 days ago


Mission, Texas, United States Ubiquity Full time
Transforming Customer Experiences

We are Ubiquity, a leading provider of customer experience management solutions. Our mission is to empower clients and their customers by delivering exceptional service.

The ideal candidate will be a highly skilled CX Professional with a passion for delivering outstanding customer experiences. In this role, you will be responsible for managing customer interactions, identifying needs, and providing solutions.

Main Responsibilities:

  • Be customer obsessed and prioritize customer satisfaction.
  • Manage each contact interaction with a focus on customer satisfaction.
  • Identify customers' needs, clarify information, research every issue, and provide solutions.

Requirements:

  • High School diploma or equivalent required.
  • Passion for delivering a stand-out customer experience.
  • Excellent verbal and written communication skills.


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