Senior IT Service Management Professional

6 days ago


Fairfield, California, United States ZipRecruiter Full time

About Us

Avenu is a leading provider of administrative and financial support services to government agencies. With four decades of public sector expertise and corporate capability, we have successfully supported government services and been recognized as a GovTech 100 Company for four consecutive years.

Job Description:

We are seeking a highly skilled ServiceNow Administrator to join our team. As a key member of our IT department, you will be responsible for managing and maintaining our ServiceNow environment.

Key Responsibilities:

  • Manage and maintain our ServiceNow environment, including configuring and customizing the platform to meet business needs
  • Develop and implement process improvements to increase efficiency and reduce costs
  • Provide exceptional customer service and support to internal stakeholders
  • Analyze data and reports to identify trends and areas for improvement
  • Collaborate with cross-functional teams to ensure seamless integration and alignment with business goals

Requirements:

  • 7+ years ServiceNow Administration experience
  • 3+ years Service Catalog Development experience
  • 4+ years Configuration Management & Discovery Experience
  • ITIL Certification
  • ServiceNow Certification

Salary Range:

$120,000 - $160,000 per year, depending on experience.



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