Senior Financial Operations Manager

1 week ago

Denver, Colorado, United States Gusto, Inc. Full time
About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide. Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That's why we're committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

About the Role:

As a key member of our team, you will play a pivotal role in maturing our financial and operational processes to accelerate revenue growth. As the FBOS partner to our Data team, you will be a thought partner in how our data management capabilities scale and advance Gusto-wide capabilities. You will establish processes for existing and new products to ensure the business produces accurate and reliable data. This role requires a seasoned leader with deep experience in business operations, data management, and revenue optimization within a SaaS environment.

Key Responsibilities:

  • FBOS Partner to Data teams: Develop and enhance business insight capabilities by supporting our Data team, including Data Platform and Analytics Engineering. Lead the end-to-end process of data management and revenue reconciliation such that all data flowing into financial systems is accurate and reliable.
  • Partnership Operations: Oversee financial operations of partnerships, including three-way reconciliation and data management, to ensure transparency and accurate reporting.
  • New Product Introduction: Create standards and guidelines that products must follow when introducing new products so that the pathways of data and dollars are connected and provide the insights we need to recognize revenue and grow these products.
  • IPO Readiness: Establish and refine the processes and functions necessary for a successful IPO, including cataloging and documenting product and business metrics.
  • Strategic Initiatives: Collaborate with senior leadership to drive strategic initiatives, such as transitioning business models, new market entry, and optimizing go-to-market strategies.

Requirements:

  • Proven Experience: 10+ years of experience in business operations, strategic finance, or related roles, preferably within a SaaS environment.
  • Data Management and Analysis Expertise: Strong background in data management, analysis, and developing business insights. Experience in implementing end-to-end data and revenue management processes.
  • Leadership Skills: Excellent people management skills with experience hiring, mentoring, and developing high-performing teams. Strong track record of impactful management and a high employee satisfaction rate.
  • Financial Acumen: Extensive experience in revenue management, financial modeling, and corporate finance, including preparing for an IPO.
  • SaaS and Product-Led Growth: Deep understanding of SaaS business models, including both self-serve and sales-led channels. Experience in leading product-led growth initiatives, especially in new product markets.
  • Analytical and Strategic Thinking: Strong analytical skills, with the ability to apply systems thinking to complex business problems and develop actionable strategies.

What We Offer:

We are open to hiring candidates out of San Francisco, Denver, New York City, or Canada. Our cash compensation amount for this role is between $155,000 - $193,000/year in Denver, between $182,000 - $226,000/year for New York/San Francisco, and between $160,000 - $214,000/year in Canada. Final offer amounts are determined by multiple factors including candidate location, experience, and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

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