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Security Shift Supervisor

2 months ago

Tiffin, Ohio, United States Allied Universal Full time

Job Summary:

Allied Universal Services is currently seeking a Professional Security Shift Supervisor to join our team. As a Security Shift Supervisor, you will be responsible for supervising and coordinating the delivery of quality services on a specific shift at an assigned customer.

Key Responsibilities:

  • Supervise staff on assigned shift, providing coaching, recognition, and discipline within approved empowerment range.
  • Act as a liaison between site supervisor, Account Manager/Field Operations Manager, and professional security officers.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Conduct regular site visits to monitor security operations and provide feedback to staff.
  • Develop and implement effective security strategies to mitigate risks and ensure a safe working environment.
  • Collaborate with other departments to ensure seamless integration of security services.
  • Provide exceptional customer service and communicate effectively with clients and stakeholders.

Requirements:

  • At least 18 years of age.
  • Possess a high school diploma or equivalent, or 5 years verifiable experience.
  • Effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
  • Ability to use initiative and independent judgment within established guidelines.
  • Must be able to frequently prepare written reports and logs in neat, legible handwriting.
  • Must be able to read and understand all operating procedures and instructions.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record, a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check.
  • Intermediate computer skills to utilize innovative, wireless technology at client specific sites.
  • Ability to handle both common and crisis situations at the client site, calmly and efficiently.
  • Display exceptional customer service and communication skills.
  • Able to work in various environments such as cold weather, rain/snow or heat.
  • Occasionally lift or carry up to 40 pounds.
  • Climb stairs, ramps, or ladders occasionally during shift.
  • Stand or walk on various surfaces for long periods of time.