Field Support Specialist
4 days ago
Virtucom, Inc. is seeking a skilled Field Support Specialist to join our team. As a Field Support Specialist, you will play a critical role in ensuring the smooth operation of our technology solutions across various school sites.
We are looking for a motivated and detail-oriented individual with strong technical skills and excellent communication abilities. The ideal candidate will have experience with hardware and software support, as well as basic networking knowledge.
The estimated annual salary for this position is $45,000 - $55,000, depending on location and qualifications.
Responsibilities- Provide Level I technical support for hardware and software, including workstations, laptops, netbooks, tablets, and personal and network printers/copiers.
- Support in- and out-of-warranty devices.
- Communicate technical information to both technical and non-technical personnel.
- Pursue IT manufacturer repair certifications as needed (Lenovo, HP, etc).
- Support projects/team members throughout the district on an as-needed basis.
- Perform warehouse duties if selected, such as deliveries, prepping computers for distribution, device repair of out-of-warranty devices, etc.
- Understanding of computers and basic networking skills.
- Strong verbal and written communication skills.
- Basic knowledge of Windows 10, ChromeOS, and MacOS.
- Lenovo repair certifications preferred.
- Must pass a background check.
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Field Technician
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Henry County, United States Virtucom, Inc. Full timeJob OverviewVirtucom, Inc. is a leader in the field of education technology, and we are seeking a skilled Field Technician - IT Support to join our team.Support projects and team members throughout the district on an as-needed basis.Communicate technical information to both technical and non-technical personnel.Pursue IT manufacturer repair certifications as...
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Technical Support Specialist
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Henry County, United States Virtucom, Inc. Full timeJob OverviewVirtucom, Inc. is actively seeking a skilled Technical Support Specialist to join our team. This role involves providing Level I technical support for hardware and software, including workstations, laptops, netbooks, tablets, and personal and network printers/copiers.As a Technical Support Specialist, you will be the face of the company,...
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Henry County, United States Virtucom, Inc. Full timeCompany OverviewVirtucom, Inc. is a rapidly growing technology company dedicated to delivering innovative solutions in education. With a strong presence in the Midwest and Texas, our team of experts is passionate about combining cutting-edge technology with educational excellence.
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