T-Mobile Retail Sales Associate
4 weeks ago
As a Retail Sales Representative at GP Mobile, you will be part of a dynamic team of experts who bring the T-Mobile brand to life. You will be a brand ambassador who builds energy and excitement around our products and services. You will be passionate about the connected world and thrive in a fast-paced environment where technology innovations, customer needs, and the retail experience are continuously evolving. You will immerse yourself in significant connections with our customers, and your ability to build new and deepen existing relationships will be unmatched across the wireless industry. You will continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate, and recommend device and service solutions. This role is a learning role, where new associates will work with their team and proactively build skills and proficiencies. As a Retail Sales Representative, you will be required to successfully complete new employee training.
Job Responsibilities:
• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to cutting-edge IoT devices.
• Approaching service and sales needs with composure, integrity, and compassion. Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
• How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning-fast LTE network.
• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected, and go further.
• Completes training on T-Mobile in-store experience, new skills, and processes, knowledge of systems, and reference resources.
• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
• Cash Handling and Store Operations responsibilities as needed.
Requirements:
• At least 18 years of age.
• Legally authorized to work in the United States.
• High School Diploma or GED.
• Bilingual candidates are encouraged to apply. This is an opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today.
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