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Client Success Specialist

2 months ago

Sunnyvale, California, United States Optimize Telecom Full time

Are you ready to enhance your professional journey? We are looking for a Customer Success Associate to support our initiatives at Optimize Telecom. This role provides an excellent opportunity to develop your skills while working with leading companies in the telecommunications sector.

As a Customer Success Associate, your responsibilities will include:

  • Gaining in-depth knowledge of telecommunications products
  • Addressing customer inquiries effectively
  • Understanding sales methodologies and assisting in closing transactions
  • Implementing personal development strategies
  • Improving communication abilities
  • Participating in coaching and training sessions
  • Learning about human resources practices
  • Engaging in various managerial activities

Qualifications:

  • No previous experience in telecommunications required
  • High school diploma or equivalent is preferred
  • 0-1 years of experience in customer service, retail, or hospitality
  • A strong desire for learning and personal growth
  • Excellent teamwork capabilities
  • A genuine interest in personal development