Ambulatory Clinic Telephone Triage Nurse

4 days ago


Walnut Creek, California, United States John Muir Health Full time
Job Title: Ambulatory Clinic Telephone Triage Nurse Job Summary: We are seeking a skilled and compassionate Ambulatory Clinic Telephone Triage Nurse to join our team at John Muir Health. As a key member of our Central Practice Support team, you will play a vital role in providing timely and efficient healthcare support to patients by telephone. Responsibilities: * Provide timely and accurate assessment of patient symptoms and utilize critical thinking and nursing judgment to provide appropriate nursing advice and determine the level of care required. * Collaborate with healthcare professionals to ensure seamless patient care and coordination. * Develop and maintain strong relationships with patients, families, and healthcare teams to provide empathetic and personalized care. * Stay up-to-date with the latest clinical guidelines, protocols, and best practices to ensure high-quality patient care. Requirements: * Graduate of an Accredited Nursing Program - Required * Bachelor's Degree Nursing - Preferred * 1 Year Acute Care Hospital - Preferred * 1 Year Ambulatory, triage, or medical office experience - Preferred * 1 Year Telephone Triage - Preferred * RN Registered Nursing - California Board of Nursing - Required * BLS Basic Life Support - American Heart Association - Required Preferred Qualifications: * Bilingual in English/Spanish - Preferred * Advanced clinical assessment and decision-making ability * Excellent communication skills (verbal and written) * Able to work well independently * Functions well in a high-stress environment * Sound critical thinking * Effective time management and organization skills Work Environment: * Work Shift: 8 Hour - PMs * Scheduled Weekly Hours: 32 Compensation: * $89.47 Hourly Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting.

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