Customer Service Expert
2 weeks ago
Job Summary
As a Customer Service Expert at Randstad, you will play a crucial role in providing exceptional support to clients regarding their accounts.
Responsibilities
- Engage with clients to discuss their account-related queries and concerns
- Offer guidance on assets and provide relevant information to resolve issues
- Document and report client feedback to drive process improvements
- Utilize a consultative approach to deliver top-notch service to all clients
Requirements
- Possess a passion for helping others and demonstrate patience, care, and professionalism
- Exhibit an empathetic predisposition and effectively navigate sensitive client situations
- Demonstrate strong verbal and written communication skills
- Show attention to detail, thoroughness, and consistency
- Be a fast learner, able to multitask, and exhibit a passion for continuous learning
About Us
Randstad is a leading provider of staffing, consulting, and workforce solutions. We cater to various industries, including engineering, healthcare, IT, and more.
Compensation and Benefits
We offer a competitive salary range of $45,000 - $65,000 per annum, depending on experience. Additionally, you will enjoy a dynamic work environment, flexible schedule, and opportunities for growth and development.
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