Customer Service Expert

2 weeks ago


Malvern, Iowa, United States Randstad Full time

Job Summary

As a Customer Service Expert at Randstad, you will play a crucial role in providing exceptional support to clients regarding their accounts.

Responsibilities

  • Engage with clients to discuss their account-related queries and concerns
  • Offer guidance on assets and provide relevant information to resolve issues
  • Document and report client feedback to drive process improvements
  • Utilize a consultative approach to deliver top-notch service to all clients

Requirements

  • Possess a passion for helping others and demonstrate patience, care, and professionalism
  • Exhibit an empathetic predisposition and effectively navigate sensitive client situations
  • Demonstrate strong verbal and written communication skills
  • Show attention to detail, thoroughness, and consistency
  • Be a fast learner, able to multitask, and exhibit a passion for continuous learning

About Us

Randstad is a leading provider of staffing, consulting, and workforce solutions. We cater to various industries, including engineering, healthcare, IT, and more.

Compensation and Benefits

We offer a competitive salary range of $45,000 - $65,000 per annum, depending on experience. Additionally, you will enjoy a dynamic work environment, flexible schedule, and opportunities for growth and development.



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