Support Specialist Part-Time Position

4 days ago


Mount Pleasant, Utah, United States SourceOrtho Charleston Full time
Customer Support RoleAt SourceOrtho Charleston, we are seeking a highly motivated and customer-centric Support Specialist to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through timely and accurate responses to customer inquiries.

Responsibilities
  • Customer Engagement: Engage with customers through various communication channels, including phone, email, and chat.
  • Issue Resolution: Identify and resolve customer complaints in a timely and efficient manner.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products and services to provide expert advice to customers.

We offer a competitive salary of $50,000 - $60,000 per annum, depending on experience. Our company is committed to providing a positive and inclusive work environment, where our employees can grow and develop their skills.


Requirements
  • Experience: Minimum 1 year of experience as a Customer Support Specialist or similar role.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to adapt to different communication styles.
  • Technical Skills: Proficiency in CRM systems and other technical tools used in customer support.


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