Support Specialist Part-Time Position
4 days ago
Responsibilities
- Customer Engagement: Engage with customers through various communication channels, including phone, email, and chat.
- Issue Resolution: Identify and resolve customer complaints in a timely and efficient manner.
- Product Knowledge: Develop and maintain in-depth knowledge of our products and services to provide expert advice to customers.
We offer a competitive salary of $50,000 - $60,000 per annum, depending on experience. Our company is committed to providing a positive and inclusive work environment, where our employees can grow and develop their skills.
Requirements
- Experience: Minimum 1 year of experience as a Customer Support Specialist or similar role.
- Communication Skills: Excellent verbal and written communication skills, with the ability to adapt to different communication styles.
- Technical Skills: Proficiency in CRM systems and other technical tools used in customer support.
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