Patient Services Associate
1 month ago
We are seeking a highly skilled Patient Services Associate to join our team at Dignity Health's Pacific Central Coast Health Centers. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to our patients, physicians, and staff.
Key Responsibilities
• Provide timely and accurate responses to patient inquiries via phone, email, and in-person
• Manage patient demographics and insurance information, ensuring accuracy and up-to-date records
• Verify health plan eligibility and communicate with patients regarding coverage and benefits
• Schedule appointments and manage patient flow to ensure efficient clinic operations
• Perform various administrative tasks, including data entry, filing, and record-keeping
• Maintain confidentiality and handle sensitive patient information with discretion
Requirements
• 6 months of experience in an outpatient setting or a high-volume customer service role
• Excellent interpersonal, organizational, and customer service skills
• Proficiency in keyboarding and computer software, including electronic practice management systems
• Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and supportive work environment
• Recognition and rewards for outstanding performance
If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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